Supplier Portal is Henkel’s internet-based strategic platform which supports day-to-day operations in the area of Supply Chain, Purchasing and Master Data between the Henkel companies worldwide and our suppliers.
The Supplier Portal offers numerous benefits to our suppliers free of charge; just to name some:
Our aim with operating the Supplier Portal is to provide them with a single entry point to the Henkel World. Using the portal not only is indispensable for all our contract manufacturers and raw material, packaging material or traded goods suppliers but also for our indirect material & service providers that can only request update of their master data via the portal.
We hope that our suppliers will find ease in using the Supplier Portal and discover the numerous possibilities the portal offers to make the day-to-day business with Henkel leaner, more transparent and last but not least more secure.
Regarding any financial concern (e.g. overdue payment), account update (incl. bank details) or critical shortage (e.g. force majeure), you must log in Supplier Portal and inform us by creating the respective ticket under “Enquiries” section.
Only in case you need technical support for Supplier Portal, please contact us at firstname.lastname@example.org
Note: A ticket cannot be created on your behalf, therefore, e-mail requests about concerns other than technical problems will be refused and will not be processed further.
The basis of each order are the agreed specifications and other technical delivery conditions, which may be listed in the additional text of the order stating the validity date or a corresponding actuality indicator.
The delivered goods must comply with the requirements of Regulation (EC) No. 1907/2006 concerning the Registration, Evaluation, Authorization and Restriction of Chemicals (REACH Regulation). All substances contained in the goods must be registered by the latest date of expiry of the transition period, unless the substance is excluded from registration.
No component of an “article” within the meaning of the REACH Regulation may contain more than 0.1% (w/w) substance of the candidate list that meets the criteria of Articles 57 and 59 (1) of the REACH Regulation (Substances of Very High Concern). This regulation applies in particular to amendments to the candidate list, and is valid also for packaging products.
Products that do not meet the requirements must be reported before the first order / next delivery, and it will be checked during the release process if a release for delivery can be granted.
In addition, all packaging products supplied to Henkel must comply with the requirements of Directive 94/62 EC. If your packaging products do not comply with this policy, please contact your Henkel commercial contact immediately.
The supplier ensures that Henkel always has the latest version of the following documents:
Please send all relevant documents to the following central Henkel address:
Please check your Mailbox.
An email has been sent to your email address with password reset instruction.
Your request has been registered.
Our Supplier Portal Support team is going to check your request and inform you within 3 working days about the next steps.
Thank you for contacting us.
Our Supplier Portal Support team is going to get back to you in due course.